View anupama nayars profile on linkedin, the worlds largest professional community. In this candid and personal account, vineet nayar hclts celebrated ceo recounts how he defied the conventional wisdom that companies must put customers first, then turned. He recommends an alternative that includes some unconventionaleven radicalmanagement practices. Review of vineet nayars usage of discovery skills in my. The case study can also be a setting, which can include a school, business, or neighborhood. Vineet nayar keynote speaker london speaker bureau. Ankit nayar deputy general manager tvs supply chain. Spiegelman and berrett wrote, patients come second. I know it is to be found beyond established pinnacles. View vineet nayars profile for company associations, background information, and partnerships. Vineet nayar s employees first, customers second efcs is a first person ceo account of the transformation of their enterprise. The businessman has transformed the indian it giant hcl by making employee satisfaction his primary focus.
He wears that smile as he addresses the audience at the nordic business forum. Kuldip nayar has 21 books on goodreads with 6577 ratings. Vineet nayars employees first, customers second the. Vineet nayar is founder chairman of sampark foundation and former ceo of hcl technologies for wiki profile and author of the highly acclaimed management bestseller employees first, customers. Dont let outdated management structures kill your company. Employees first, customers second book by vineet nayar. He begins by telling them that of companies that lose market share in a given industry, only 4% are able to recover, and only 1% are able to not only recover, but actually grow after recovering. Today, sampark foundation is transforming learning outcomes for 7 million children studying in 76,000 schools in uttarakhand, chhattisgarh, himachal pradesh, haryana, uttar pradesh and jharkhand. The hcl tech turnaround under former ceo vineet nayar. Jul 06, 2016 vineet nayar, a former vice chairman and chief executive of the informationtechnology giant hcl technologies, and his wife, anupama, are behind this effort. Vineet nayar has a smile that implies that he knows something that many other people dont. Vineet nayar took charge as ceo of hcl technologies in 2007. Vineet cofounded sampark foundation with his wife, anupama nayar, back in 2005. He is also the author of the highly acclaimed management book employees first.
He is the author of employees first, customers second. Mica, on 10th october 2014 organized an interesting interactive session by mr. As a result, 25,000 people looked up to him and waited for his direction. How did vineet nayar find his purpose across four stages of life and what mission makes him leave his bed every morning. While accounts of this sort often risk turning into an advertorial for the company or the ceo, in this case i would say the author managed to successfully thread the thin line and deliver content first, with the company itself remaining more in the background. Vineet nayar s stepping aside marks the end of an era for hcl, and experts say the firm will miss his clientsavvy presence in the frontend. Former hcl tech ceo vineet nayar morphs into a development guru. Join facebook to connect with neha nayar and others you may know. View vineet nayars profile on linkedin, the worlds largest professional community. To transform a company, people must align themselves and work together toward. But to vineet nayar, customers and employees are more directly linked than. When vineet nayar became ceo of hcl technologies in 2005, the company was in trouble. His book on the same subject, titled employees first, customers second, has sold.
Even vineet says, the book is not by him but by thousands of other employees who have written this book. Vineet nayar is founder chairman of sampark foundation and former ceo of hcl technologies. I knew in my heart that we as leaders had done nothing to win the trust of our employees. Vineet nayar is the founder of the sampark foundation based in delhi, and the former ceo of hcl technologies. Vineet nayar is founder chairman of sampark foundation and former ceo of hcl technologies for wiki profile and author of the highly acclaimed management bestseller employees first, customers second. Nayar emphasized that it was the might of this mantra that kept the employees to the forefront, to retain their talent and instill a sense of security amongst its employees during the. Vineet nayar sells hcl technologies shares worth rs 3. Employees and customers arent first leadership freak. Hcl technologies ceo vineet nayar, architect of the companys widely acclaimed employee first change management initiative and rapid ascent in the it services industry, and david g. Employees first, customers second vineet nayar tedxaix. Vineet nayyar is chairman at canvasm technologies ltd. Vineet s implementation of efcs at hcl technologies, where he was appointed ceo from 200720, was a noted phenomenon in the business world. Hcl technologies ceo vineet nayar and bestselling author. Vineet nayar vice chairman and ceo at hcl technologies.
He is also author of the highly acclaimed management book employees first, customers second. Turning conventional management upside down harvard business press, june 2010. Vineet is just an anchor person of thousands of us. This has fuelled rumours of his imminent exit from t. Hcl tech s earnings before interest and tax ebit increased by 2. Vineet nayar is the chief executive of hcl technologies, an i.
Vineet is recognised as one of the worlds foremost voices on human potential management and workplace transformation, thanks to his groundbreaking employees first, customers second philosophy which puts humans at the centre of businesses. Vineets implementation of efcs at hcl technologies, where he was. Vineet nayyar executive vice chairman tech mahindra. Kritika nayar northwestern university, il nu department. Vineet nayar is the vice chairman and ceo of hcl technologies, a global information technology services company. The employees first movement even reaches into health care. Nayar shared with me his unconventional ideas, taking shots at the fear created by services firms who hype their offerings and dismissing public cloud computing as not ready for prime time. Known for both his business expertise and thought leadership, mr nayar is also the author of harvard business june 2010 press bestseller, employees first, customers second. Vineet nayar, vice chairman and ceo of hcl technologies hclt, believes this must change.
One small idea can ignite a revolution just as a single matchstick can start a fire. When nayar became president of hcl tech in 2005, the. He is also author of the highly acclaimed management book. Vineet nayyar, an indian businessperson, it executive, was vicechairman, managing director and ceo of tech mahindra and former chairman of mahindra satyam. Vineet nayar is founder and chairman of sampark foundation and former ceo of hcl technologies. Feb 11, 2018 it companies need holistic innovation for digital transformation. Search our database of over 100 million company and executive profiles. See the complete profile on linkedin and discover vineet s connections and jobs at similar companies. Below is an excerpt from an enlightening speech by mr. Vineet nayar is chief executive officer of hcl technologies, the indiabased global information technology services company, and author of employees first. In this chapter, vineet nayar, ceo of hcl technologies, a global it services company, explains that one reason for this gap is a lack of trust among employees and management. Employees first, customers second vineet nayar bok. Vineet nayar previous president for hcl technologies limited. Vineet nayar is vice chairman and chief executive officer of hcl.
Vineet nayar stepped down from his role as the ceo in 20 to. See the complete profile on linkedin and discover ankits connections and jobs at similar companies. Leaders interview with vineet nayar, vice chairman and joint. Vineet nayar is former ceo of hcl technologies and founder of sampark foundation. Jun 09, 2015 vineet nayar is the former ceo of hcl technologies, founder of the sampark foundation and author of a book that is considered as a revolution in management, employees first, customers second. In this candid and personal account, vineet nayarhclts celebrated ceorecounts how he defied the conventional wisdom that companies must. See the complete profile on linkedin and discover vineets. One such ideaputting employees first and customers secondsparked a revolution at hcl technologies, the it services giant. Vineet nayar assistant vice president major incident. Thomson, author of the bestselling business book, blueprint to a billion. Andrew davidson it seems that vineet nayar wants to put profile writers like me out of business. Why i put my employees ahead of my customers forbes.
But to vineet nayar, customers and employees are more directly linked than conventional wisdom would suggest. This book is especially great for hindi language learners. His little ball of dough morphs into a snake, a mouse, a cat, and a lion, until it becomes the best thing of alla big round chapati hot and puffy from cooking on the tava. Have you ever tried to shake things up to find a solution.
View vineet nayyars profile on linkedin, the worlds largest professional community. His philosophy of employees first, customers secondone that goes against the dominant management theory of keeping customers first has been recognized as delivering results. Employees first, customers second by nayar, vineet ebook. Vineet nayar is the former ceo of hcl technologies and founder of sampark foundation. View ankit nayars profile on linkedin, the worlds largest professional community. Join facebook to connect with nandini nayar and others you may know. In todays column i interview vineet nayar, ceo of hcl technologies, one of the largest i. Vineet nayar is walking into unchartered territory and scaling new heights. It helps increase vocabulary because there are many adjectives,nouns, and verbs. Vineet nayar has produced a summarized account of the turnaround he helped mastermind at hclt, a leading indian it company in this book. Nayar joined hcl technologies in 1985 after earning his m.
Vineet nayar founder and chairman sampark foundation. Hr will be dead by 2020 vineet nayar at the 14th national. Employees first customers second by vineet nayar rajs lab. Prior to that he played different roles as trainee, president and finally vice chairman in the company and transformed the company into an exemplary firm of new generation.
The ceo of hcl technologies describes how he focused his company on growth by. He took hcl, a primarily second rung it services company and made it one of the. See the complete profile on linkedin and discover anupamas. Vineet is an acknowledged management visionary and a radical thinker who architected. Shiv nadarfounded, hcl technologies is counted among the top it firms in india.
See the complete profile on linkedin and discover vineets connections and jobs at similar companies. Vineet nayar is author of the highly acclaimed management book employees first, customers second. The it giants former ceo, vineet nayar had a major role to play in the transformation of the company. Vineet nayar is the former ceo of hcl technologies, founder of the sampark foundation and author of a book that is considered as a revolution in. Market expert vineet nayar advice on stock, mutual funds, commodities and more.
Vineet nayar sold 27,00,000 equity shares of rs 2 each 0. Vineet nayars outlook for indian it services zdnet. Vineet nayars booking agent and speaking fee speaker. Vineet nayar vineet nayar is vice chairman and chief executive officer of hcl technologies ltd. In 2005, vineet nayar became the leader of indian it and consulting company hcl technologies. Vineet nayar envisages bottomup leadership the world in 2036. A management visionary and radical thinker, vineet led the transformation of hcl technologies into one of. Vineet nayar born 1962 is an indian business executive, author and philanthropist. Anupama nayar human resources manager ismael leyva. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext.
The book is a refreshing and frank look at the challenges facing leaders looking to transform their company, culture and employees. In 1993, he founded comnet, a technology startup, where he developed and put to practice may of the ideas he later described in his book, transforming it into a multibilliondollar business. Hcl technologies vicechairman and chief executive officer mr vineet nayar sold his entire stake in the company for rs 3. Technology business research, an independent technology market research and. Review of vineet nayars usage of discovery skills in my opinion nayars from mba fp6006 at capella university. Vineet nayar speaker simply life india speakers bureau. We have top 500 market experts from the areas like brokerages, fiis, ipo, insurance, tax, property, personal finance.
Vineet nayar sells entire stake in hcl tech for rs 3 crore. During a case study the individual is usually a person however thats not always the situation. One such idea putting employees first and customers second sparked a revolution at hcl technologies, the it services giant. Based on the philosophy hcl tecchnologies adopted to steer out of recession, hcl s ceo vineet nayar, unveiled his book employee first, customer second. But vineet nayar, ceo of indian outsourcing giant hcl, wrote a book about his philosophy of putting the employee first, customer second as the key to growth. And i am trying to do just that as i search for new leadership that will lead the way to find the solutions for a better tomorrow. Applying leadership pricipals6 1\1 question 1 vineet nayar. While accounts of this sort often risk turning into an advertorial for the company or the ceo, in this case i would say the author managed to successfully thread the thin line and deliver content first, with. Nov 22nd 2010 millions upon millions of leadersperhaps even billions. Vineet nayar is something of a legend in the indian it space. View vineet balans profile on linkedin, the worlds largest professional community. The world in 2036 vineet nayar envisages bottomup leadership.
Technology business research, an independent technology market. Jun 18, 2010 vineet nayar is chief executive officer of hcl technologies, the indiabased global information technology services company, and author of employees first, customers second. Join facebook to connect with julianne nayar and others you may know. Looking at some of the very insightful and radical practices that vineet shares in his book, i think, peters isnt. The it firm was profitable but it was losing ground to major competitors and risked slipping into irrelevance. Vineet nayar nayar clarified that the indian software service exporters should concentrate on holistic innovation for digital transformation and headwinds such as macroeconomic slowdown or protectionism would have little impact on their growth. Videowhen i worked for ibm, the customer was always right. The 14th hrm national summit of aima featured some of the top hr professionals and delegates from industry, government, media, and academia. Four highly inspiring stories from vineet during his address at the book. Buy employees first, customer second book online at low. Under him, hcl technologies has seen spectacular rates of growth, far ahead of industry numbers. At hclt, vineet nayar adopted an employees first structure in which management is accountable to employees, as well as the other way around. Vineet joined hcl in 1985 after earning his mba from xlri. Since time immemorial, gambling has been a large part of british culture.